Shipping

We offer Free shipping on all US orders over $75.00 via USPS. Orders being shipped to P.O. Boxes, APOs and FPOs always ship via USPS. Click here for a list of countries we ship to and important details and policies about international shipping and returns.

SHIPPING AND PROCESSING TIME

We process and ship orders Monday through Friday. Orders with standard shipping are usually fulfilled and shipped within 2-3 business days, unless otherwise noted. You will be charged at the time the order is placed. When your order ships, we will send a shipping confirmation email with tracking information.

SHIPPING & HANDLING

We offer $4.06 standard shipping on all U.S. orders via USPS Mail. Orders being shipped to P.O. Boxes, APOs and FPOs will ship via USPS. You will receive an email with tracking information and an estimated delivery date once your order ships.

YOUR CHOICE RETURNS

We happily accept returns for eligible items within 14 days of the ship date for a full refund or credit.

Customers are responsible for return shipping, duties, taxes and fees. The returned merchandise must be unworn, unused and in the complete original packaging. EXCEPTIONS: Final sale merchandise is not eligible for a return or exchange.

We are NOT responsible for lost return packages, and recommend that you personally insure and track your packages. Please address all returns to:

RBF Jewelry Returns
3300 Bee Caves Rd
Suite 650-191
Austin, TX 78746

 

EXPEDITED SHIPPING EXCEPTIONS

We only offer expedited shipping via USPS within the continental United States. We cannot expedite orders to Alaska, Hawaii, PO Boxes or APO/FPO addresses. Rural domestic addresses may require one or more additional days to deliver. We are not responsible for delays due to inclement weather or other issues on behalf of the mail carrier. PLEASE NOTE: An expedited shipping method does not change the processing time for any pre-order item.